Chief Operating Officer (COO) Job Description

Chief Operating Officer (COO) Job Description

Job Title

Chief Operating Officer (COO)

To help you :
✅ A clear, concise sentence to describe the role
✅ The job title must be clear and reflect the role, as it's the first thing candidates see
✅ Needs to match with the keywords candidates search for on job boards and search engines.
🚫 Avoid company-specific titles.

Company Description

This section is specific to your business activity - we cannot provide you with a ready-to-use template.
To help you, here are the elements that must be included:
✅ Your mission
✅ The products and/or services that support this mission
✅ The type and number of customers you serve
✅ Your mid- and long-term goals, with concrete figures
✅ Any other ambitious projects (geographic expansion, new verticals, etc.)

💡 Bonus: Add engaging content like photos, videos, CEO podcasts, or anything else that showcases your vision and ambitions.

Job Brief

The Chief Operating Officer (COO) plays a pivotal role in ensuring that the company's operations are efficient and aligned with the strategic goals. This position is integral to the company's success, providing leadership and direction to various departments to achieve operational excellence.

To complete this section, here are the essential elements that must be included :
✅ A clear and concise sentence describing the role
✅ Its position in the organizational chart
✅ The scope of responsibility including (if applicable) the size of the team to be managed
✅ One or two specific, long-term objectives for the position

Key Responsabilities

• Formulate and implement business strategies to achieve company goals.
• Oversee daily operations and ensure they align with company objectives.
• Lead cross-functional teams to drive operational improvements.
• Monitor performance metrics and implement corrective actions as needed.
• Ensure compliance with legal and regulatory requirements.
• Manage budgets and optimize resource allocation.
• Foster a culture of innovation and continuous improvement.
• Coordinate with the CEO and other executives to align operational strategies with business goals.

Skills & Qualifications

🎓 Bachelor's degree in Business Administration, Management, or a related field; MBA or equivalent is preferred.

💪 Typically requires 10+ years of experience in operations management or a related field.

🎯 Main Hard Skills

• Strategic Planning
• Financial Analysis
• Project Management
• Data-driven Decision Making
• Regulatory Compliance

🙂 Main Soft Skills

• Leadership
• Communication
• Problem-solving
• Decision-making

Conditions & Benefits

This section is specific to your company - we cannot provide you with a ready-to-use template.
To help you, here are the elements that can be included:
✅ Employment type: Full-time, part-time, freelance, contract, etc.
✅ Location: City + any location-specific benefits
✅ Work schedule: Remote, in-office, or hybrid (ideally with details on the expected balance)
✅ Salary: You can choose to provide a range or leave it unspecified.
✅ Benefits: Outline what you offer in terms of healthcare, wellness programs, parental leave, transportation stipends, and more.

💡 Tip: Work conditions are one of the most important factors for candidates when considering a job. Transparency and honesty go a long way.

Interview Process

This section is specific to your company - we cannot provide you with a ready-to-use template.
To help you, here is a typical process:
1️⃣ Initial phone screening with (Recruiter’s Name), our (Recruiter’s Title) - 30 min
2️⃣ Interview with (Hiring Manager’s Name “HM”), our (HM’s Role) - 45 min
3️⃣ Case study with (HM’s Name), our (HM’s Role) - 1 hour in person
4️⃣ Cultural fit interview with (HM’s Manager’s Name), our (Manager’s Role) - 30 min in person
5️⃣ Team meeting with (HM’s Team Name) – in person
6️⃣ Reference checks